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Dana Franke

Sr. Director, Operations

Dana is an experienced healthcare leader with demonstrated expertise in systems transitions, process improvement and operational efficiency. She brings over 32 years of experience including management of health insurance claims processing, enrollment, premium billing, customer service, appeals and grievance, provider contracting, prior authorization and vendor management.

Prior to joining the consulting industry, Dana held leadership roles at local and regional health plans and a software development company focused on enrollment and billing solutions.

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