Cherie Shortridge

Cherié brings over 18 years of health care industry experience focused on health plan operations, quality improvement, regulatory compliance, system implementations, process improvement, and strategic solutions.  Her Medicare Advantage (MA) expertise includes enrollment, reconciliation, premium billing, fulfillment, appeals, grievances, Star ratings, and compliance.  Her experience within MA and Medicaid plans, vendors, and consulting allows her to apply creative solutions to achieve optimal results.

Cherié has led multiple organizations through major transitions such as sanction remediations, reorganizations, and mergers and acquisitions, resulting in sustainable and compliant processes and procedures. She has helped create and implement strategic solutions to meet both business and compliance needs by building strong relationships across departments as well as with internal and external vendors to improve performance, provide appropriate healthcare in the right setting in a timely manner, and ensure a positive member experience.  She has also conducted and trained staff in preparation for compliance audits for both Medicare Advantage and Medicaid organizations.